Privacy Policy

Introduction

neon-momentum ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neon-momentum.com or use our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an enquiry through our website forms
• Register your child for one of our programmes
• Subscribe to our newsletter
• Contact us via email

This information may include:

• Your name and contact details (email address, postal address)
• Your child's name and age
• Payment information (processed securely through third-party providers)
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on those pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Process programme registrations and payments
• Send administrative information, such as confirmations and updates
• Improve our website and services
• Send marketing communications (only with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Professional advisors such as lawyers and accountants
• Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our services are designed for children, but all registrations and communications are conducted through parents or guardians. We do not knowingly collect personal information directly from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

neon-momentum
14 Harbourside Walk
Bristol, BS1 5SZ
United Kingdom
Email: [email protected]